Confidence and control in the selection decision and purchase terms were the two best results of utilizing the SoftSelect process.
We took full advantage of the SoftSelect process tools supported with remote coaching from the expert resources of SoftSelect. When we found ourselves getting bogged-down in the selection variables and uncertainties, the periodic project discussions with a true expert were a positive and timely boost. SoftSelect is a wise investment in support of the ERP selection and implementation process.
The sellers of ERP licenses, maintenance, and services sell an expensive and complicated product—and buyers can understandably become confused. We saw firsthand how the sellers expected this confusion and how they attempted to exploit it. The control that SoftSelect put in place was impressive. They knew the sellers tactics and behaviors and pushed through a confident selection and a very healthy purchase arrangement for our company.